Emotional Mirroring and Service Recovery: Managerial and Financial Insights from Airlines in Kurdistan: Emotional Mirroring and Service Recovery. Academic Journal of International University of Erbil, [S. l.], v. 3, n. 1, p. 775–788, 2026. DOI: 10.63841/iue31699. Disponível em: https://ojs.cihanrtv.com/index.php/public/article/view/168.. Acesso em: 31 jan. 2026.