Understanding Digital Transformation in Management Control Systems: A Review of the Literature
Transformation in Management Control Systems
DOI:
https://doi.org/10.63841/iue3261158Keywords:
Artificial intelligence, Cybersecurity challenges, Data governance, Digital transformation, Ethical accountability, Management control systems, Pathways.Abstract
The main focus of this review to examine the impact of digital transformation on management control systems. In order to achieve this objective, we conducted a literature search on Web of Science, Scopus and Emerald Insight databases because they are the most comprehensive repositories for obtaining empirical details on information systems, accounting and management. Our search activities were limited to journal articles published from 2015 to 2025 so as to ensure that the current study captures the most recent digital management control developments. The contingent, the socio-technical systems, institutional and the dynamic capabilities theoretical perspectives were further integrated into the analysis so as to enrich our understanding of the interactive connections linking between digital tools with managerial behavior and organizational structures. According to the findings, digitalization affects management control through technological, behavioral and organizational pathways. The current study uncovers that promoting technological efficiency can effectively yield the desired outcome when it does not compromise existing ethical standards. This scholarship uses existing literature to develop novel conceptual ideas that can be contextualized in any organizational regulatory and policy situations. While human oversight is required on an organizational level, policy initiatives are required to complement such efforts so as to address the ethical problems of digitalization.
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