The Effect of Organizational Culture on Employee Performance: A Case Study of public sector in Soran City
Effect of Organizational Culture on Employee Performance
DOI:
https://doi.org/10.63841/iue24571Keywords:
Organizational Culture, Employee Performance, Public Sector, Soran CityAbstract
Employee performance is a key factor in achieving organizational success in today’s rapidly changing and competitive environment. Organizational culture, as a set of shared values, beliefs, and practices, plays a vital role in shaping employee behavior and outcomes. This study aims to investigate the impact of organizational culture on employee performance in public sector institutions in Soran, Kurdistan Region, and to determine which aspects of organizational culture contribute most to improving employee performance, providing practical suggestions for improving workplace outcomes. The research problem stems from the limited understanding of how specific cultural elements influence employee productivity, satisfaction, and efficiency. The main objective of this study is to identify which aspects of organizational culture most significantly contribute to improved employee performance, providing practical recommendations for enhancing workplace outcomes. To achieve this, primary data were collected using a structured questionnaire composed of 113 items, distributed randomly to public sector employees. A total of 293 valid responses were analyzed. Data were processed and statistically analyzed using the SPSS software for descriptive analysis, Chi-square tests, and Probit regression. Furthermore, the SPSS programming language was employed to construct and prune a Decision Tree model, which visualized key determinants of performance. The Decision Tree helped identify cultural support for skills development, job satisfaction, and efficient task execution as top predictors of high performance. Probit regression confirmed that organizational culture, education, marital status, and income significantly influence performance levels. The findings revealed a strong correlation between a supportive organizational culture and high employee performance. Employees who perceived their organizational culture as inclusive, communicative, and development-oriented reported greater task efficiency, stronger job commitment, and overall job satisfaction. The Decision Tree model achieved an accuracy rate of 85%, with an F1-score of 0.83, confirming the reliability of the model in identifying performance drivers. In conclusion, this study underscores the importance of aligning organizational culture with employee needs to drive productivity and engagement. It provides a strategic roadmap for public sector organizations to enhance performance through cultural transformation and targeted interventions.
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